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Millions of veterans use the VA every day for their health care needs. For some, their experiences have been great. Others feel the VA has failed them. Many more are somewhere in between. Every story matters. Each one helps ensure the VA is providing veterans with the best possible health care options.

At Concerned Veterans for America, we’re amplifying these stories to continue reforming the VA and looking out for our fellow veterans. After all, veterans should be the VA’s top priority. Join veterans from across the country who are making their voices heard and telling their stories to bring changes to veterans care.

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Veteran voices across the country.

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Ann

Air Force | North Carolina

I’m now using my private insurance and paying a $30 copay every week just to get the care I need because the VA was incapable or unwilling to get care for me

Dean

Marine Corps | Florida

Several times over the last couple of years the VA has referred me for community care. In each instance the VA did not pay for the care that they referred me for and consequently my accounts were sent to collections...I have spoken with many other veterans as well as VA staff who shared similar experiences.

Martin

Navy | Florida

My story beings a few years back when my PCP in the old Denver VA encouraged me to be part of the Mission Act because of the distance from my house to the VA, and I received community care closer to me, but I ran into the problem of getting authorization to see certain [doctors]…It seems with every request the VA in constantly trying to get me to come back to the VA and see their [doctors], which again I qualified for the Mission Act due to distance.

Michael

Marine Corps | Arizona

Since the COVID shutdown, my mental health appointments have been canceled, impossible to get an appointment with my primary care doctor, and just trying to get prescriptions updated has been a no-go. How long do we have to wait?

Linda

Air Force | Nevada

When COVID first began, I became sick and tried to get an appointment to see a doctor. It took 6 months before they finally let me see a doctor in person. By that time, I was diagnosed with pneumonia in one lung, bronchitis in the other one. The end result after 2 rounds of medications and 3 more months, was a partially collapsed lung and scarring in the lung the pneumonia was in. I now have permanent lung damage as a result.

Philip

Air Force | Colorado

There is no continuity of care. Every time I went to be seen for my left knee, I got a different physician

Andrew

Army | Colorado

As far as [doctors] go, I’m on 3rd VA doc here in Colorado Springs as they never listen, never really look, have yet to get a blood draw or even looked at by a specialist, I’ve gone to the ER, both VA and non-VA and it’s the same thing. I need to see certain specialists, and the VA shuts it down

Thomas

Army | New York

During the pandemic I had an appointment with the VA urologist as a follow-up because of elevated PSA, the VA canceled and rescheduled it four times until I asked why and was told they were only seeing patients on an emergency basis. [M]y condition was probably not an emergency but I felt it was urgent enough that I transferred my records to a civilian urologist.

Jonathan

Army | Ohio

I have a service connected disability and I use the VA health system exclusively. Before COVID 19 the wait times were astounding. A few years ago I was sitting in the VA ER in Cleveland with difficulty breathing. I spent over 8 hours start to finish with only about 2 hours of that in a room. I was mostly treated in the waiting room with a tank and a nebulizer...My worst fear is that the VA will say they don't think the condition is a emergency and I have no other insurance so I would be footed the bill. I have on multiple occasions made sure that I only went to the VA no where else due to that fact.

Jason

Air Force | Florida

I was able to get the appointment in my local community, which was extremely helpful. However, now i'm getting texts messages and mailed letters from the hospital regarding paying for the service. I've spoken to a community care representative at Bay Pines twice and they always say they'll take care of it, but the bill is still not paid

Jerry

Navy | Virginia

This system is completely broken

Schon

Army | Texas

Overall I am just a number that slipped through the cracks & not important enough to them to get the care I needed many years ago.