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Complete The MISSION

Veterans were promised they’d be cared for after serving our country. But too often, the country doesn’t fulfill that promise. The Department of Veterans Affairs acts as a barrier to veterans seeking timely, quality health care, and puts the needs of the bureaucracy above the needs of the veterans it is supposed to serve.

This is unacceptable. We are on a mission to ensure veterans get the care they deserve.

The VA MISSION Act was signed into law to give more veterans access to medical care through their VA benefits at non-VA providers. The Veterans’ HEALTH Act and the Veteran Care Improvement Act will carry out the intent that law by protecting community care treatment options and making them easier for veterans to use.

Help us #completethemission to give veterans access to needed care.

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The Issue

Veterans are being denied the care they earned and deserve through their service to our country.

The VA MISSION Act was signed into law in 2018, giving more veterans access to care from community providers. But unfortunately, the VA has put up road blocks every step of the way.

During the COVID-19 pandemic, the VA canceled, delayed, or rescheduled some 20 million appointments, and millions of those lack any indication of follow-up from the VA to reschedule.

But the issue goes further than that.

The VA consistently manipulates wait times for appointments to make them appear shorter. The VA also misguides veterans about their options. This serves to keep veterans in the backlogged, bureaucratic VA system. Even when veterans do know to ask schedulers and providers for community care, they are often given the runaround, persuaded against using that option, or denied altogether, despite what the law lays out.

Veterans should have the freedom to choose where they take their health care benefits based on what is best for their unique needs as the VA MISSION Act intended.

The VA has proven time and again that veterans are not always put first in their health care. Read more stories of corruption, manipulation, and mistreatment at the hands of the VA.


The Solution

Wait times and appointment backlogs will only grow unless the VA implements the VA MISSION Act as it was intended, allowing veterans the option to receive care via community providers. In addition to ensuring adequate network capacity to meet the needs of the veteran population, Congress should also keep a close eye on VA and community care wait times to make sure they are being calculated correctly, appointments are being completed, and veterans can get the care they need in a timely manner.

Members of Congress are doing their part to #completetheMISSION by introducing reforms that would build on the success of the VA MISSION Act while strengthening veterans’ ability to access care when and where they need it.

These measures, in addition to more reforms at the VA – including a full audit of VA resources and programs – put veterans at the center of their own health care and would begin to provide the freedom and choices veterans deserve.

But Washington needs to hear from you!

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The Department of Veterans Affairs is limiting veterans’ access to medical care.

Wait times at the VA are increasing, and to ensure veterans can receive quality and timely care the VA should expand health care delivery options by increasing the use of telemedicine and community care.

The VA should be focused on removing barriers for veterans to receive health care, not creating barriers.

Tell your lawmaker to support the The Veterans’ HEALTH Act and the Veteran Care Improvement Act to ensure veterans’ access to community care and veterans are empowered to own their health care options.

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