Meds late, meds wrong, refills forgotten. My 3rd primary doctor so far. Constantly shuffled around and treated by staff as if this is free medical care. It’s just a job with them. Constant need to push them to get minimal care. The Patient Advocate is a joke. Can’t even get a return call. Treated like I can’t even be trusted with my own meds, if only they knew what I was responsible for in the military. If given the option, would never go back.
VA doctors and nurses were very professional and caring….wonderful bed side manner.
With the exception of getting care during the pandemic I’ve always had great service. No complaints from me.
My care at the VA has been very good. I always ask the provider how working at the VA is for them. The providers are happy they chose caring for and about veterans. I have experienced some difficulties when the provider retires and searching for the next provider isn’t smooth.
As far as [doctors] go, I’m on 3rd VA doc here in Colorado Springs as they never listen, never really look, have yet to get a blood draw or even looked at by a specialist, I’ve gone to the ER, both VA and non-VA and it’s the same thing. I need to see certain specialists, and the VA shuts it down
There is no continuity of care. Every time I went to be seen for my left knee, I got a different physician
My story begins a few years back when my PCP in the old Denver VA encouraged me to be part of the Mission Act because of the distance from my house to the VA, and I received community care closer to me, but I ran into the problem of getting authorization to see certain [doctors]…It seems with every request the VA in constantly trying to get me to come back to the VA and see their [doctors], which again I qualified for the Mission Act due to distance.